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  • Resilience Inventory
  • Presentations
  • What Clients Say
  • Contact Us

Interactive Presentations

Resilient Strategy

Preparing for certain uncertainty relies on planning for what comes next. Companies who follow the process below begin building resiliency into their companies.


STUDY

  • Climate Disasters
  • Social Change
  • Political Actions
  • Technology Uncertainty

DESIGN

  • Strengthen Financials
  • Increase Operation Efficiency
  • Recruit, Retain and Grow Personnel
  • Excite and Grow Customers

BUILD

  • Action Plans/Goals
  • Regular Reviews

ADAPT

  • Modify Plans
  • Communicate Changes



Request

Service Leadership

Leaders who commit to serving their people, customers and communities use compassion, collaboration and knowledge to build great companies. 


  • Adapting to a New Day
  • Getting a grip on everything
  • Connecting with clients
  • Getting to “yes”
  • Creating a win-win
  • Building Relationships 
  • Business Ethics
  • Problem Solving/Decision Making
  • High Performing Workplace       
  • Innovate and Compete


Request

EFFICIENT OPERATIONS

As climate disasters become more frequent and intense, our ability to rapidly react hinges on how efficient we become. 


Toyota and Honda captured the market by engaging their workers in how their companies run efficiently and produce quality products and services. 


Your people will learn how to better communicate with one another as they solve problems, improve efficiency and satisfy customers together. 


 The January 2025 edition of Consumer Reports identified 5 Toyota vehicles in the top 10 performers. 

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FINANCIAL WELLBEING

Political actions dictate we protect and grow income in order to support our companies in the uncertainty created by policy and regulation changes. 


 INCREASE INCOME

Tools and talents are available to increase income by how we manage our people and they manage our customers. 


REDUCE COSTS

We reduce costs by using our employees' minds, not terminating them. 




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Employee Development

With a limited labor supply and immigration uncertainty these talents become essential for best utilization of existing workplaces.


RECRUIT

  • Team Selection
  • Team Onboarding

RETAIN

  • Policies to Avoid
  • What They Need
  • Communicate 
  • Collaborate

GROW

  • Performance Management
  • Correct Low Performance
  • Motivate High Performance
  • Create Win/Win
  • Upskilling


Request

DEVELOP CUSTOMERS

As technology creates barriers between companies and customers, these talents of persuasion assist grow  markets as technology creates barriers between companies and customers. 


  • Elevator Pitch
  • Define Customer Needs
  • Describe Services to Meet Needs
  • Tie Benefits to Needs
  • Answer Concerns
  • Close for Commitment



Request

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