Every presentation will donate funds to those serving the hungry and the homeless.
6 PRACTICES OF RESILIENT COMPANIES
The Mission
At RonSpeaking, the mission is to provide top-notch business practices for building resilient companies facing disruption and uncertainty.
1. SERVICE Leadership
Learn how to use compassion, collaboration and knowledge to build great companies in the face of chaos and uncertainty. Leaders and their managers learn to:
- Adapt to a New Day
- Listen & Facilitate
- Make Critical Decision
- Solve Vexing Problems
- Use Persuasion
- Convert Conflict to Peace
- Correct Low Performance
- Motivate High Performance
- Develop Culture of Integrity
- Lead Teams
- Innovate and Thrive
2. Resilient Strategy
Preparing for certain uncertainty relies on planning for what comes next. Companies who follow the 4 Step Business Model begin building resiliency into their companies.
STUDY
- Climate Disasters
- Social Complexity
- Political Actions
- Technology Change
DESIGN
- Efficient Operations
- Strong Financials
- Motivated Employees
- Delighted Customers
BUILD
- Action Plans/Goals
- Regular Reviews
ADAPT
- Modify Plans
- Communicate Changes
3. EFFICIENT OPERATIONS
As climate disasters become more frequent and intense, our ability to rapidly react hinges on how efficient our companies become.
Toyota and Honda captured the market by engaging their workers in how their companies run efficiently and produce quality products and services.
Your people will learn how to set goals together, communicate effectively with one another as they solve problems, improve efficiency and satisfy customers.
The January 2025 edition of Consumer Reports identified 5 Toyota vehicles in the top 10 performers.
4. STRONG FINANCIALS
Political actions dictate we protect and grow income in order to support our companies in the uncertainty created by policy and regulation changes.
INCREASE INCOME
Tools and talents are available to increase income by how we manage our people and how they manage their customers.
REDUCE COSTS
We reduce costs by using our employees' minds, not terminating them.
5. MOTIVATED EMPLOYEES
With a limited labor supply and immigration uncertainty these talents become essential for best utilization of existing workplaces.
RECRUIT
- Team Selection
- Team Onboarding
RETAIN
- Policies to Avoid
- What They Need
- Communicate
- Collaborate
GROW
- Performance Management
- Positive Accountability
- Create Win/Win
- Sharpen skills
6. DELIGHTED CUSTOMERS
Technology creates barriers between companies and customers. Talents of persuasion assist organizations break barriers and grow markets
- Gain Understanding
- Express Empathy
- Define Customer Needs
- Describe Services to Meet Needs
- Tie Benefits to Needs
- Answer Concerns
- Close for Commitment