Every presentation will donate funds to those serving the hungry and the homeless.
4 PRACTICES OF RESILIENT COMPANIES
your resilience
RonSpeaking, prioritizes presentations on understanding the forces at play in your industry. Audiences learn what I have learned through analyses of climate, society, politics and technology that impact your business. Learn how 4 Practices will build resiliency within your organization.
1. Study Your Environment
Use proven tools to first define the values and Integrity awareness within your organization and secondly define how four disruptive forces will impact how your business performs.
1. Climate Disasters potential impact on our operations and supply chains.
2. Social Changes with increasingly diverse population and limited supply of labor and immigration disruption.
3. Political Actions and inaction impacting the financial well-being and public health of our families and companies.
4. Technology misinformation with social media and AI.
2. STRUCTURE
All organizations - families, communities, non-profits, for-profits - are organized into four parts:
1. Financial includes how our expenses and income work together to provide net revenue at the end of an accounting period.
2. Operation includes how we produce products and services for serving our communities. How we organize our people in our operations matters in the degree to which we run inefficiently or efficiently.
3. Employee includes those who work with us to serve our communities and includes family members, volunteers, part time and full time employees paid in W2 or 1099 status. How we recruit, retain and grow people matters in today's market turbulence
4. Customer includes friends and neighbors, family members, community members and those who rely on us for products and services.
Toyota and Honda captured the automobile market by organizing their personnel into teams and engaging their minds in how their companies run efficiently and serve their customers.
The January 2025 edition of Consumer Reports identified 5 Toyota vehicles in the top 10 performers.
3. STRATEGY
Preparing for certain uncertainty relies on planning for what comes next. Companies who follow the 4 Step Business Model pull it all together to build resiliency into their companies.
STUDY
- Climate Disasters
- Social Complexity
- Political Actions
- Technology Change
DESIGN
- Efficient Operations
- Strong Financials
- Motivated Employees
- Delighted Customers
BUILD
- Action Plans/Goals
- Regular Reviews
ADAPT
- Modify Plans
- Communicate Changes
4. Skills
WORKPLACE DEVELOPMENT uses Adult Learning Principles to develop management and employees:
1. LISTEN AND LEARN in order to garner information and facilitate group decision making. Clients learn how to open questions, rephrase and show empathy to learn more and meet the needs of staff and clients.
2. COLLABORATE to make informed decisions together and solve vexing problems. Leaders and managers learn how to make one of four types of decisions and use a five step problem solving model.
3. MOTIVATE means catching people doing something good and using four times more positive feedback than corrective feedback to increase performance and attain goals.
4. CORRECT UNDESIRABLE PERFORMANCE with a corrective feedback model and a conflict resolution model to respectfully correct performance.
5. INNOVATE involves how we encourage play and creativity at work in order to increase ideas for gaining efficiency and reducing operating costs.
6. BRING IN MORE BUSINESS trains sales professionals and staff who interface with customers to use compassionate sales practices (CSP) with multiple cultures and generations in companies and communities. CSP uses five talents to bring in business, delight customers and achieve greater resilience.